Reduction of non-conforming products using TQM − case study
This article is a literature analysis on the subject of continuous improvement and related to it concept of Total Quality Management. It also contains a case study of a medium-sized company from galvanizing industry, in which there were many non-conforming products. Article therefore proposes individual solutions to solving problems, using tools, methods and values recommended by TQM.
Copyright (c) 2019 JMMP; Piotr Niedzielski, Halina Podsiadło
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(c) Journal of Modern Management Process