Engagement of stakeholders based on CSR SA8000:2014 approach

  • Emil Bukłaha SGH Warsaw School of Economics


The objective of the article is to analyze the usability of the SA8000:2014 standard from the point of view
of stakeholder engagement with regard to CSR issues. The article is preliminary research. To achieve the
research objective a literature study based on conceptual analysis approach was undertaken.
According to the creators of the SA standard, the purpose of engaging an organization in the dialogue
with its stakeholders is to increase its value, drive innovation, improve risk management, anticipate trends,
and strengthen its competitive position. While SA8000:2014 approach does not define specific levels of re-
sponsibility for CSR enterprises, it defines management systems that provide the desired process or activities
relevant to the management objective, among others including the perspective of stakeholder engagement
strategies and social dialogue.
The analysis of SA 8000:2014 interdependence of CSR issues and stakeholder engagement could be
treated as a base for comparison of similar issues in other CSR standards. This in turn may allow for better
selection of the standard to the needs of business practice from the point of view of the issues discussed.

Author Biography

Emil Bukłaha, SGH Warsaw School of Economics
Szkoła Główna Handlowa w Warszawie


AA1000 Stakeholder Engagement Standard (2015), London: AccountAbility, 6.

Ćwik, N. (2010). Nowy standard w służbie interesariuszy - AA1000 SES. Acquired from: http://crnavigator.com/art_e18/nowy_standard_w_sluzbie_interesariuszy_aa1000_ses_edycja_2010.html.

(access date: 5.11.2017)

Eskerod, P., Huemann, M., & Ringhofer, C. (2015). Stakeholder inclusiveness: Enriching project management with general stakeholder theory. Project Management Journal, 46(6), 42.

Eskerod, P., Huemann, M., & Savage, G. (2015). Project stakeholder management: past and present. Project

Management Journal, 46(6), 6-7.

Freeman, R.E. (1984). Strategic management: A stakeholder approach. Boston, MA: Pitman/Ballinger.

Grzybek, M. (2013). Zarządzanie relacjami z interesariuszami jako jeden z elementów społecznej odpowiedzialności biznesu. acquired from: http://odpowiedzialnybiznes.pl/artykuly/zarzadzanie-relacjami-z-interesariuszami-jako-jeden-z-elementow-spolecznej-odpowiedzialnosci-biznesu. (access date: 9.11.2017)

Hiscox, M.J., Schwartz, C., & Toffel, M. (2009). Evaluating the Impact of SA8000 Certification. [in:] D. Leipziger, SA8000 The First Decade: Implementation, Influence, and Impact. London: Greenleaf.

Makuch, Ł. (2011). Normy i standardy społecznej odpowiedzialności biznesu (CSR). 7-8. Acquired from: https://obszarcsr.files.wordpress.com/2011/04/standardy_csr.pdf. (access date: 9.11.2017)

Metodyka oceny Dobrych Praktyk CSR (2009). Warsaw: Polish Confederation of Private Employers Lewiatan, Independent Self-Governing Labour Union "Solidarity", Deloitte. Acquired from: http://www.odpowiedzialnafirma.pl/Web/upload/publication/file/Metodyka-oceny-dobrych-praktyk-CSR-1.pdf. (access date: 5.11.2017)

Podręcznik angażowania interesariuszy (2012). (Volume 1, 05, 32, 77), Warsaw: Bizarre Publishing House.

Podręcznik angażowania interesariuszy (2012). (Volume 2, 10), Warsaw: Bizarre Publishing House.

Polskie wydanie normy SA8000 wraz z przewodnikiem oraz komentarzami (2013). 3rd Edition, Warsaw: Publishing House of the Employers of Poland, 14.

Sartor, M., Orzes, G., Di Mauro, C., Ebrahimpour, M. & Nassimbeni, G. (2016). The SA8000 social certification standard: Literature review and theory-based research agenda. International Journal of Production Economics, 175, 164.

Social Accountability 8000 Standard (2017). Acquired from:

http://www.sa-intl.org/index.cfm?fuseaction=page.viewpage&pageid=1689. (access date: 5.11.2017)

Social Accountability 8000:2014. International Standard (2014), SAI USA, 3.

Standardy AA1000. Narzędzie społecznej odpowiedzialności organizacji. Przewodnik dla biznesu (2011). Warszawa: CSRinfo, 07-08, 10.

Stanny, D. (2011). Teoria interesariuszy wczesnego Freemana – nie tylko etyka. Acquired from: http://odpowiedzialnybiznes.pl/artykuly/teoria-interesariuszy-wczesnego-freemana-nie-tylko-etyka/. (access date: 5.11.2017)

Zwiększenie konkurencyjności regionów poprzez społeczną odpowiedzialność biznesu (CSR) (2012). Acquired from: http://www.parp.gov.pl/files/74/455/14300.doc. (access date: 5.11.2017)